Our Terms and Policies

TERMS

All of our baskets are handmade to high standards in remote rural parts of South Africa and Ghana with no two baskets the same. Although every effort is made to check quality there may be natural blemishes which are not faults but a natural part of a handmade product.

Images on This Website

The Bolga Baskets and Zulu Baskets photographs you see on this website are pictures of the exact basket you will receive.

For Telephone Wire Baskets, you are not buying the exact basket that is pictured as there are too many designs to show. The images of Telephone Wire Baskets shown on this website are representations of the style and colour in that range. The patterns and colours will naturally vary as every item is unique

Purchase of your basket online constitutes acceptance of this policy.

When you order from Injabulo we require your name, email address and credit/debit card details, including a telephone number so that we can contact you if there is a problem or a query with your order. Payment is made through a secure gateway – we never see your card details and these are not held on file.

PRIVACY & PERSONAL DATA

Newsletters

If you register for our newsletter, please be assured we never pass any of your information on to third parties. You can unsubscribe any time by emailing us at info@injabulo.com.

Alternatively every newsletter has an unsubscribe link which can be activated by the click of a button.

Information We Collect

We gather information to allow us to process any orders you may make, to provide the goods that you have requested. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the goods or services or in general.

If you agree, we may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. These statistics will not include information that can be used to identify you.